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February 3, 2022
Question

running a payroll for may 2021

  • February 3, 2022
  • 1 reply
  • 0 views

In May of 2021 I started a payroll, I saw what each employee was to get after taxes, I missed the direct deposit time and had to write checks. Once I wrote down what employees were to be paid, something came up and I thought I clicked on submit payroll, but I never did because I don't see the checks listed for the payroll date. I paid the employees but never got it registered. I'm trying to go back to that pay period and submit payroll and I planned on choosing check and not direct deposit, my bookkeeper would update the pay in my books, but I need to pay the taxes for that period and so the pay shows on employees W2. My challenge is when I go to run payroll for a past date it is only allowing me to go to 7/30/21. I need to run it on 5/21/21.

1 reply

Rose-A
February 3, 2022

Thanks for dropping by, drj-eaglechiropr.

 

I'd like to check this for you and get it taken care of myself. However, the Community can provide answers and troubleshooting solutions to certain questions, there are things that only our phone support can do to resolve the problem.

 

To get this sorted out, I'd suggest getting in touch with our QuickBooks Support. All payroll correction-related concerns need to be directed to our phone support for security purposes.

 

Please be reminded that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and from 6:00 AM till 3:00 PM on Saturdays. To ensure we address your concern on time, check out our support hours. Here's how to contact us:

 

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

 

I'm sharing our page about employees and payroll taxes to help you with your future payroll tasks in QuickBooks Online. Additionally, to learn more about backdated paychecks, check out this write-up: Process a late payroll.

 

Please know that the QuickBooks Community is always here to help if you have other questions or concerns. Don't hesitate to reach out anytime. Thanks for posting and have a great day.