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L
LDO
May 16, 2024
Question

sales tax on Quikbooks monthly fee is wrong.... how do i fix it?

  • May 16, 2024
  • 1 reply
  • 0 views

I just noticed that we are getting charged 10% sales tax on the monthly charge from Quickbooks.

10% is not the correct tax.    We only have state and county tax.  We are not in the city but Quickbooks is charging us city tax each month.  We should only be charged 6% sales tax....not 10%.
Please fix this and I think we should get a credit for the last 14 years.

 

Please see QuickBooks  Invoice number: 10001305406278

1 reply

S
Shania_C
May 16, 2024

Hello there, @LDO.

 

I can see that you've been dealing with this issue for some time now. Let me lead you to the appropriate channel that can address your billing and refund concerns promptly.

 

1. Access your QuickBooks Online (QBO) company, go to Help (?).

2. Choose either of these tabs:

  • Assistant tab and type Talk to a human.
  • Search the tab and click on Contact Us to connect with a support expert.

3. Select the preferred method of contact (phone or chat).

 

Furthermore, here are some articles you can use for future resources in handling your taxes: 

 

 

Thanks for sharing your concern about your sales tax here in the Community. If you have more concerns just hit the reply button. Have a good one.

L
LDOAuthor
May 23, 2024

You did a terrible job of reading my message.  please try again.

L
LDOAuthor
May 23, 2024

I get a monthly bill from Quickbooks..... This post has nothing to do with my customers.  
I am Quickbooks customer and QB is charging me the wrong sales on my monthly charge,

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