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EA2017
December 14, 2022
Question

Same day payroll with higher limits

  • December 14, 2022
  • 1 reply
  • 0 views

We have been using QBs online payroll for a year. I have requested same day payroll with higher limits ($200k) three times and provide all documents and either get no response or denial with no explanation. Could someone please advise as to the proper procedure for requesting same day payroll with a higher limit?

 

Thanks.  

1 reply

Candice C
Candice C
December 14, 2022

Hey, @EA2017. 

 

It's great to see you back in the Community! Let me point you in the right direction to get resolved and your questions answered. 

 

The best route would be to contact our Customer Support Team so they can review your account to see why you're being denied each time. Here's how: 

 

  1. Go to the Help icon in the top right-hand corner. 
  2. Press the Contact Us button. 
  3. Enter a question and hit Let's talk. 
  4. Scroll down choose to Get a callback. 

 

It's that easy! 

 

Keep us updated on how it goes. I'm only a post away if you need me. Bye for now! 

E
EA2017Author
December 14, 2022

Hi,

 

Thanks for your response. I have contacted customer support each time with no results. After long periods of time on the phone, I follow the directions they give me each time and either get no response or the denial. Please advise another way.

E
EA2017Author
February 15, 2023

Hi,

 

We're still having the same issue with requesting higher limits and same day payroll. We follow all procedures for the request and get no response. Any help would be greatly appreciated. 

 

 

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