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Kate43
February 24, 2022
Question

Send Data Report says checks modified when none were

  • February 24, 2022
  • 1 reply
  • 0 views

I finished payroll and am about to send data, but the Send Data report shows 79 modified paychecks. I only write 5 paychecks a pay period and have done NOTHING except enter hours for this pay period and hit "create paychecks." I ran Verify Data and it shows no problems. Audit Trail shows a long list of checks modified TODAY but I didn't modify anything! The checks that will be paid are correct and the net total of the payroll is correct. I've examined the entries on the audit trail and can't find any difference between the original check and the "modified" check. I'm nervous about sending this in, but people need to be paid. Is this something a QB update has caused to happen? Should I just send it in?

    1 reply

    AlcaeusF
    AlcaeusF
    February 24, 2022

    Hello @Kate43,

     

    Thank you for posting here in the Community. I'm here to help you figure out why there are modified paychecks when sending data in QuickBooks Desktop.


    It usually happens when there are changes to previous paychecks. Since you didn't modify anything, it may be from another user. These paychecks will show in the Send Data for Intuit to review the payroll details in your company file.

     

    On the Audit Trail report, you have the option to expand the details of the modified checks. Aside from checking the difference, try to check the user linked to the activities from the report.

     

    Also, the purpose of the Send Payroll Data screen is not only for sending new payroll but to review existing paychecks. If there are no differences, I recommend you proceed with sending your payroll to avoid delays.

     

    As long as there are no changes to the information, you should be fine. I've attached a link for your reference about sending payroll data, as well as how to check if payroll was received by Intuit: Send payroll and direct deposit paychecks in QuickBooks Desktop Payroll.

     

    Hit me up by dropping a comment below if you have any other questions about sending payroll or managing existing paychecks in QuickBooks. I'll be happy to help you some more.

    K
    Kate43Author
    February 24, 2022

    Hi, thank you! There are no other users. Just me. 

     

    The "modified" paychecks go back to Jan of LAST year (2021.) Even if I tried, I couldn't modify that many checks in the 10 minutes or so since I had opened up Quickbooks. All of these modifications are dated today on the audit trail. ????? crazy. . 

     

     

     

    RenjolynC
    RenjolynC
    February 24, 2022

    Thanks for your prompt reply, Kate43.

     

    As I’ve read your concern, it looks like that you need further assistance with our Payroll Specialist Support. Contacting them is the best thing to do here.

     

    Please take note that our support hours for QuickBooks Desktop Payroll Basic, Enhanced, or Standard Payroll starts from M-F 6 AM to 6 PM PT. For the Assisted Payroll version, we're available any time, any day.

     

    Here's how you can reach out to our support team:

     

    1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
    2. In the Have a Question window, click the Contact Us link at the bottom.
    3. From the Contact Us page, select any topics.
    4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

    You can also get our direct phone number in this article: Contact Payroll Support.

     

    To help manage your paychecks moving forward, please feel free to read this article: 

     

    You can always post a reply on this thread if there's anything else you need. We're around to help. Take care and stay safe.

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