Setting up a class in payroll in QuickBooks Online

Hi Hrstar,

I've tried updating the class on my sample QuickBooks Online payroll account, and it works fine. Let's isolate what causes the issue on your end.

There are instances when issues like updating classes occur when the page encounters browser-related concerns.

To start with, set up the class on a private window. This page doesn't store browser history, thus, helps the page to load faster. You can use these keyboard keys to open one:

• For Google Chrome: Ctrl + Shift + N
• For Mozilla Firefox: Ctrl + Shift + P
• For Microsoft Edge: Ctrl + Shift + P
• For Safari: ⌘+ Shift + N

If it works fine, you may continue on a regular browser and clear the cache. A piled cache can also be the reason why issues like this persists.

You also have the option to switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge. 

I've also added these articles if you want to open a report by class: 

• Run report by class
• Set budget for each class

Let me know if you need help on how you can customize the report. I'll get back to it the soonest.