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May 19, 2024
Question

Some of my projects do not show up in Time so I can not track the hours I work on them. I just use quickbooks online time

  • May 19, 2024
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1 reply

May 19, 2024

Thanks for posting your concern here in the Community space, @cwilson123. Let me assist you regarding projects not showing up when tracking the hours you work on them in QuickBooks Online Time.


 You should be able to use any of your projects to track your hours on time. However, as it is not showing some of your projects, it is recommended to perform basic troubleshooting to rule out any issues with your browser. Know that browsers accumulate temporary internet files that can affect your browsing experience. Too many internet files can sometimes change how your QBO company behaves, resulting in errors when performing tasks. See the following keyboard shortcuts for suitable browsers to open a private window:
 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

 

Check out this article for a step-by-step process on clearing your cache: Clear cache and cookies to fix issues when using QuickBooks Online.


Furthermore, you may also record, modify, and pass your time as a member in the dashboard. For assistance, check this link: Track and submit your time in QuickBooks Time web.


I'm prepared to give additional information if you have other questions about handling projects in QuickBooks Time. Keep me updated by leaving a comment below. Keep safe.