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January 22, 2020
Question

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

  • January 22, 2020
  • 2 replies
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2 replies

Rustler
January 22, 2020

I think this is one that requires intuit to do it.  This is a user community, call intuit for anything dealing with your account, no one here can access it

January 3, 2024

I am so sick and tired of having to call intuit for every little things!  It is maddening. ...especially when they just leave the chat mid problem.  Quickbooks online is the worst platform I have ever had to use.

MariaSoledadG
January 22, 2020

Hi christinia-janss,

 

You can temporarily turn off direct deposit for an employee so you can use paper check. 

 

Here's how:

  1. Click Workers, then select Employees.
  2. Select Run Payroll.
  3. Under the Pay Method column, select Paper check.
  4. Preview and submit the rest of your payroll as you normally would.

Once done, your employee's check won't be marked for direct deposit. You'll also be asked to enter a check number before printing. 

 

However, if you want to make a permanent change to your employee's pay method, you can change it in your employee's profile settings.

  1. Click Workers, then select Employees.
  2. Click the Employee's name.
  3. Go to the Pay tab.
  4. Under the no. 6 option, click the drop-down arrow and select Paper check.
  5. Click Done.

You might want to print or reprint paychecks in QuickBooks Online (QBO), here's an article for detailed steps: Printing Checks and Pay Stubs.

 

If you need any additional assistance about your payroll, you can post a reply below. I'll be right there to help.

October 9, 2020

I would like to PERMANENTLY remove and deactivate the direct deposit for all employees and remove the bank account.  How can this be done?  Should I change the numbers and then never "activate" the new bank account with the 2 test debits? 

There has to be an easier way w/o calling QB.

MorganB
October 9, 2020

Good morning, lancpay.

 

Thanks for joining this thread. I'd like to provide some info about no longer using the direct deposit option to pay your employees in QuickBooks Online.

 

I haven't personally tried your workaround to change the account number and never activate the new account, but I believe that would work. However, I recommend disconnecting or deleting the bank account that is currently associated with direct deposit. This will prohibit any funds being taken from this account. Here's how:

 

Disconnect:

  1. Hover over Banking, then click Banking.
  2. Choose the Edit icon in the blue tile of the account you want to disconnect.
  3. In the Account window, check the Disconnect this account on save box.
  4. Select Save and Close.

Delete:

  1. Click the Gear icon in the top right corner, then choose Chart of Accounts.
  2. Locate the account you want to delete in the list.
  3. In the Action drop-down menu, select Delete.
  4. Confirm that you want to delete the account.

The following article provides additional info on this process: Disconnect or delete an account connected to online banking

 

Once the account has been removed, you can then choose to pay your employees with another option besides direct deposit. This link offers more info about turning off direct deposit and paying employees with a paper check: Turn off direct deposit for an employee

 

That will do it. Please don't hesitate to reach back out if you have any other questions.