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SheenaMK
January 31, 2023
Question

Stop Payment on Lost Payroll Check

  • January 31, 2023
  • 1 reply
  • 0 views

A payroll check was lost in the mail and never made it to my employee.

I just need to stop payment on the existing check so that I can issue a new one.

 

I spent 45 minutes on the phone with Quickbooks Payroll, they were of no help.

I've now been in a chat for over an hour, getting transferred from department to department.

How hard is it to stop payment on a Quickbooks issued check?

I do not want to void or edit the check, just stop payment

1 reply

DHeraV
DHeraV
February 1, 2023

Hi SheenaMK,

Thank you for taking the time to post in the Community. Let me help you out.

You'll want to contact your bank to stop the payment, and then void the transaction in QuickBooks. I understand that wouldn't want to void it. However, that process will prevent duplicating your payroll expense. Please refer to this article: Replace a lost or expired paycheck. You'll want to expand the section for QBO.

Feel free to go back to this thread if you have other questions in mind.

S
SheenaMKAuthor
February 1, 2023

I did contact my bank first, they said to contact Quickbooks since it's a Quickbooks check.

I will try them again I guess. 

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