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January 17, 2024
Question

Termination check payroll will not transmit with no error codes.

  • January 17, 2024
  • 1 reply
  • 0 views

In desperate need of help.  I am not getting anywhere with the Support at Intuit Payroll.  My payroll (weekly) transmit fine then a $0 payroll transmit fine.  Now my termination check will not transmit and there is no error code being revealed.  Any suggestions. 

1 reply

JenoP
January 18, 2024

I appreciate your time in contacting us regarding the paychecks for your employees at ABACORPCNC. I understand getting this final payment issued is a top priority.

 

Most of the time, errors when sending Direct Deposit are caused if the limit has been reached, unresolved returns, or incomplete bank account details. 

 

I see you have already tried contacting our phone support about this issue before posting in the Community forum. Given the urgent nature of this matter, I suggest reaching out to our payroll support team again. They can investigate further into what is holding up sending out these checks. Please don't hesitate to contact them so we can resolve this as quickly as possible.

 

Here's an article on how to reach out to them: Contact Payroll Support.

 

Let me also share these articles in case you might need them when paying your employees using Direct Deposit: 

 

 

 Please let me know if you have any other questions for us, ABACORPCNC. We're always here to share our guidance and assistance whenever you need it.