The 401 catch up amount is not being shown on the W-2. We were able to get it in box 12b. Only had DD

Hello there, user76932.

The retirement plan shows on your Form W-2 as long as it is correctly set up and paychecks are created within the correct dates. In the form it decreases box 1, the amount will show in box 12 with code D, and Retirement Plan checked. 

If there are payroll corrections needed such as the paycheck dates, you can reach out to our Payroll Support Team and we'll be the one to do it for you. For more details about our available hours and support types, you can click the link: Contact Payroll Support.

For your reference on how we calculate and post your payroll items in QuickBooks, just check out these articles: 

• Understand why the wage amounts are different on your employee's W-2
• Supported pay types and deductions explained

If there's anything else that I can assist you you with, let me know. I'll make sure you're taken care of.