The 941 Schedule B does not match what I paid. I verified the payments thru the IRS. How do I fix this?

We are delighted to welcome you to the Community forum, Okie129. Thank you for reaching out to us and expressing your concern regarding the 941 Schedule B. We want to ensure that this issue is addressed, and we would like to direct you to the appropriate support group that specializes in handling such matters.

We appreciate your efforts in verifying your payments to the IRS. Since the issue persists after your troubleshooting attempts to update the correct amounts, we also recommend reaching out to our Payroll Support Team for assistance with payment corrections.

Here’s how to get in touch with them:

1. Log in to your QuickBooks Online (QBO) account.
2. Click the Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose a way to connect with us.

You can also find their phone number in the QBO Payroll section of this article, and make sure to check their support hours to determine when agents are available: Contact Payroll Support.

Additionally, we recommend reading the following articles to gain a better understanding of Form 941:

• How QuickBooks populates Form 941
• Send in your payroll tax notice
• Understand federal forms and tax payments for 941, 944, 943, and 940
• Pay and file payroll taxes and forms in QuickBooks Online Payroll

Please don't hesitate to reach out to us if you have any further concerns regarding managing federal forms or if you need assistance with any other QuickBooks challenges. The Community is always here to help, and we wish you the utmost success in your business endeavors. Have a wonderful day ahead, Okie129!