Skip to main content
March 2, 2024
Question

The last time we ran payroll the check numbers showed up in the register but it did not this time. How can I get the check number to show in the register?

  • March 2, 2024
  • 1 reply
  • 0 views
Quickbooks Online

1 reply

March 2, 2024

Hi there, @Danny902

 

I'm here to share some updates concerning paycheck numbers not showing in the bank register.

 

There's an ongoing investigation about paycheck numbers not appearing in the bank account register. Our product engineers have been notified and are working diligently to resolve the issue as soon as possible. 

 

While we don't have an estimated time frame for the resolution yet, I recommend that you contact our Customer Support team to add you to the list of affected users. This will ensure that you receive timely updates on the investigation status and when a solution becomes available. 

 

Here's how to contact us:

  1. Go to the Help menu and select the Search tab.
  2. Click Contact Us.
  3. Enter a brief description of your concern and select Continue.
  4. Choose either Start a Chat or Get a Callback to start connecting with them.

 

Moreover, if you pay your employees through paper checks, you can print or reprint paychecks and pay stubs in the program. 

 

Also, if you have recently opened a new payroll bank account, you can easily change your payroll bank account within the QuickBooks Online program.

 

Feel free to get back to us anytime whenever you have additional questions about managing your paycheck numbers in QBO. We're always around to offer assistance. Stay safe and have a great day ahead!