The QBO app does not load expenses categories for 2 weeks now (only assets/liabilities). I was told that thisis a know problem but is still not fixed. What's going on?

Hello there, Le. Let me help you further so that your expense categories will load successfully.

The expense categories not showing are likely caused by a sync issue or using an outdated mobile app version. I suggest you uninstall and then reinstall the app.

If the issue persists, I recommend contacting our support team. They have the tools to access your account in a secure environment and can conduct a thorough investigation.

Here's how:

1. Log in to your QuickBooks Online company.
2. Select Help (?).
3. Click Contact Us and choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

In addition, you can check out this article to see how much you're paying each vendor on a monthly basis: How to run and save a monthly expense report by vendor.

Please feel free to ask any questions besides expense categories. The Community is available 24/7 to assist you.