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July 17, 2024
Question

The selected pay date is in a filing period for which you have already filed a form. I need to create a paycheck in the past, call customer care?

  • July 17, 2024
  • 1 reply
  • 0 views
The selected pay date is in a filing period for which you have already filed a form. I need to create a paycheck in the past?

1 reply

JoesemM
July 17, 2024

You can contact our Payroll Support team to assist you with creating the paycheck, AnilJadhav. Let me share more details about the error message and walk you through the process of contacting them.

 

This message indicates that a form has already been filed for this period. If you want to create a paycheck for the past, contact our Payroll Support team. They can unlock the filed form and assist with creating the paycheck.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's Talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

For their support hours, you may open this link: Contact Payroll Support.

 

Also, I'll be sharing these resources that will guide you in creating paychecks and running payroll reports to view useful information about your business and employees:

 

 

Stay in touch if you have additional questions about running payroll or any QuickBooks-related. I'll be more than glad to assist you further. Take care, and have a good one.

BigRedConsulting
July 17, 2024

Wow! With Desktop payroll, all you have to do is what you need to do - create the check. No need to contact support and waste hours on the phone.