There is no option to efile w-2s, can anyone give me a solution

Welcome to the Community.

I'll help you create and e-file 1099 in QuickBooks Online.

You must first get your 1099 ready to e-file or print.

Once done and after verifying that the information is correct on your 1099s, proceed with e-filing them. You should now see the e-file option. Follow the on-screen steps to complete your 1099 e-file. If prompted, enter your billing info. You'll also be able to review each contractor's 1099.

• If prompted, choose the delivery option for your contractor's copies. If you don't see this option, you've already given your contractors online access to their 1099s when you added them to QuickBooks. If an email address is wrong, you'll need to update it in QuickBooks. Then, go back through the 1099 e-file flow.

Here is an article for the detailed steps: Create and file 1099s with QuickBooks Online.

If you have everything ready and you can't find the option to e-file in QuickBooks Online, I recommend troubleshooting your browser.

The stored files in your browser are typically the source of unexpected behavior or failures in QBO. Your cache saves the files from many websites you visit, so you can quickly load the pages the following time. The browsing speed of websites like QBO may be impacted if the cache is retaining too much data.

It's a good idea to check for issues brought on by a full cache when browsing anonymously because doing so prevents the cache from recording your browsing data. You may also try to use other browsers.

• Chrome: Press Ctrl + Shift + N
• Internet Explorer and Mozilla Firefox: Press Ctrl + Shift + P
• Safari: Press Command + Shift + N

If the steps above will not work, you can use supported browsers as an alternative.

If the given procedures are successful, I advise you to clear the cache in your browser to avoid utilizing outdated forms, safeguard your data, and improve the performance of our programs on your computer.

If the issue persists, I recommend contacting our Customer Care team. You can request for a screen-sharing session so they can investigate further the reason of this issue.

Here's how:

1. Sign-in to your QuickBooks Online company.
2. Click Help (?).
3. Choose either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
• Start a chat with a support expert.
• Get a callback from the next available expert.

For future reference, you can read these articles about managing 1099s in QuickBooks Online Payroll: 

• Correct or change 1099s in QuickBooks.
• Understand which payments are excluded from a 1099-NEC and 1099-MISC.
• Set up QuickBooks Online Payroll to pay and file your payroll taxes and forms.

Don't hesitate to click the Reply button below if you have questions about e-filing 1099s. I'm always here to help. Have a great day.