Trying to change payroll bank info. QB refuses because pending tax payments. But the tax payments are FUTURE and the amounts are not know yet, so cant pay or delete them.

Hi there, user46254.

I'll provide information on why QuickBooks refuses to change the payroll bank account. Then, provide steps to fix this so you can run payroll.

Aside from pending tax payments, any pending payroll transactions will also not let you change the payroll bank account in QuickBooks. That being said, I suggest making sure that you don't have any pending transactions stated above. Please follow the steps below.

For pending tax payments:

1. To verify there are no pending tax payments, go to Taxes on the left navigation bar and Payroll Taxes.
2. If there are any payments dated for the current day's date or earlier they will be taken from the current bank account.
3. If there are any payments dated after the current day's date, you'll need to connect to an expert by going to the in-product Help (?).

For pending payroll transactions:

1. To verify there are no pending payroll transactions, click the Employee's in the left navigation bar and choose the Paycheck list under the Run Payroll button.
2. If there are any paychecks dated for one business day or sooner from the current days date then the funds will be taken from the current bank account.
3. If there are any paycheck dated for two business days ( and it is before 6: pm Pacific Standard Time) or later then you may delete them
4. Check the box next to each check to be deleted and choose the delete button above the listed paychecks.

Once verified, you can now change the bank account in the accounting preferences. This will ensure your payroll transactions and tax payments post to the correct account in your books. You can click this article to see the detailed steps: Change your payroll bank account.

If the issue continues to occur, I recommend contacting our QuickBooks Support Team. They have the tools to check your account and verify the cause of the issue.

Here's how to contact them:

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about changing payroll bank info.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

• Start a chat with a support expert.
• Get a callback from the next available expert.

7. Select how you want to contact them and fill in the information.

I encourage checking our Employees and payroll taxes page for reference. From there, you can read some of our great articles and learn some tips in managing your payroll.

Please also refer to this article to see different payroll reports you can use to view useful information about your business and employees: Run payroll reports.

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.