Trying to change the dates of the pay period so that it will end on Friday instead of Wednesday. The help section leads to a dead end. Support is MIA today

We can go to the employee's profile to update the end pay period to Wednesday. I'll lay down the complete steps below to change it successfully. I'll also include details about the availability of our Support Team so you can connect with them when needed, tomcat8662.

Before anything else, what steps you've tried when updating the pay period in QBO? Please provide the challenges you encountered, if there are any. This way, I can share a solution based on your situation.

In the meantime, you can follow these steps to adjust the pay period. 

1. Go to the Payroll menu and select the Employees tab.
2. Click the employee's name. Scroll down to the Employee details section and click Edit.
3. In the Pay schedule field, click + Add Pay schedule.
4. Update the correct pay period ending.
5. Hit Save to reflect the changes.

Then, here are the available hours of our Support Team:

• QuickBooks Online Payroll Core - Monday to Friday availability: Time zone - 6 AM to 6 PM PT 
• QuickBooks Online Payroll Premium, Elite - Availability any time.

You can visit this article for tips about generating payroll reports: How to Run Payroll Reports in QuickBooks Online Payroll.

Stay in touch if you have further questions about modifying the pay period and other payroll concerns. I'll be around to help.