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May 23, 2024
Question

Trying to make a DD to a contractor. I am getting the message "I need to enter your company's EIN. Go to Account and Settings to add it" But the EIN is entered. Help?

  • May 23, 2024
  • 1 reply
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1 reply

May 23, 2024

Hello there, jesse.

 

When making a direct deposit for a contractor, ensure the EIN was entered in the federal tax on the payroll settings.

 

Here's how:

 

  1. Go to Settings, then click Payroll settings.
  2. In Federal tax, select Edit.
  3. Enter your Employer Identification Number (EIN).
  4. Click Save, then Done.

 

If you enter it in the federal tax, I recommend contacting our customer support team. They have the tools to double-check your account and identify the root cause of this issue.

 

Here's how to reach them:

 

  1. Sign in to your QuickBooks Online.
  2. Select the Help icon and click the Search tab.
  3. Select Contact Us.
  4. Provide a brief description of the issue, then Continue.
  5. Choose between Chat with us and Have us call you.

 

Moreover, you can run several payroll reports in QuickBooks to help view useful information about your business and employees. 

Let me know by commenting below if you have further inquiries about QBO. I'll be here to answer them promptly.