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December 23, 2023
Question

Trying to switch to online and it is saying my payroll amounts myabe incorrect but I entered the amounts from desk top. How do I move forward to pay my employees?

  • December 23, 2023
  • 1 reply
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1 reply

December 23, 2023

Welcome to the Community, @jeradiah.

 

 

Allow me to share some insights as to why you encounter the error you are due to an incorrect tax deduction entry. The system has detected this and reminds us to enter the correct Social Security (SS) deduction amount from the employee's prior payroll. It is important to note that the Social Security and Medicare taxes (FICA) are expected to be percentages of an employee's taxable earnings. Therefore, if you enter incorrect tax deductions, you may encounter errors.

 

To assist you better, I am sharing an article on how to set up a prior payroll in QuickBooks Online. This will guide you on how to enter historical paychecks accurately.

 

If you're still receiving an error message, please contact our Payroll Support Team for assistance. They can help you troubleshoot and walk you through the recording prior payroll.

 

 

Here's how to contact us:

 

  1. Go to the Help ) menu and click Contact Us.
  2. Enter a brief description something about the error message and you're unable to proceed when entering prior payroll. 
  3. Click Let's Talk and select the best way you'll want to reach out to us. 

 

You can check out our support hours and types for more information about our availability.  

 

After setting up everything, you can begin with payroll by filing and paying taxes from within QuickBooks.

 

If you need further assistance with your concern about Payroll in QuickBooks Online, we are here 24/7. Happy Holidays!