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November 10, 2022
Question

Two Checking Account Split Payments (PAYROLL)

  • November 10, 2022
  • 1 reply
  • 0 views

When there are two payments applied to employee profile. One account is requesting only $50 and the remainder in the other account is sent. However, the account with the $50 was rejected. How do I go about reissuing that amount when it was all from one employee check. 

1 reply

November 10, 2022

Let me guide you in the right direction on how to properly handle your payroll concern, tkelly-rivera.

 

You'll have to check the email sent to the principal officer or primary listed on the account to check the return code. This is because each code contains information on what you'll have to do to resolve the rejected payroll.

 

For example, Return code R01 or R09. We'll attempt an automatic redebit to your account on the same day we receive the bank notice. In addition, your service is placed on hold for 5 banking days to ensure that the process is completed.

 

  • If the redebit is successful, you don’t need to do anything more.
  • If the redebit fails, see the two options below to pay your balance due. We don’t accept cash, checks, or Western Union. 
  • If you need to run your payroll before the 5 banking days are up, see the two options below. Note: We may not be able to stop the automatic redebit. 

 

For more detailed information about rejected payroll, you can browse the following article: Resolve a non-sufficient funds (NSF) hold on your payroll service. It includes advice on how to prevent this from happening again as well as solutions for other non-sufficient funds issues.

 

Furthermore, the payroll hub contains topics that will walk you through the process of managing your taxes, forms, and payroll processing, to name a few. You save the link in your browser for future use. 

 

Keep me posted if you have any follow-up questions about payroll or any other QuickBooks concerns. I'll be around to assist further. Have a good one.