U[pdating circle will not stop

Hello there, @beverlybloom-afl.

I want to ensure this is taken care of. First, could you tell me what you're trying to update? This way, it can help us identify the root of the problem.

In the meantime, I suggest opening your account using a private window to isolate the issue. In most cases, when a browser stores caches, it could cause latency problems.

You can use these shortcut keys depending on the browser you're using:

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.

Once signed in, check if the update circle is still spinning. If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether. You may also try accessing your account using another supported browser.

You can also visit our Help articles page for reference. There, you can read articles that will guide you in completing your future tasks.

Feel free to get back to us and add some details by clicking the Reply button below. I'll keep an eye for your response. Take care.