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R
Ruksznis
March 9, 2024
Question

UC-1

  • March 9, 2024
  • 1 reply
  • 0 views

I inadvertently told QBs that I filed my UC-1 for Q1 2024 too early.  Now it won't let me run payroll for this week. How can I tell QBs that this has not yet been filed so that I can file it after 3.31.24 and run payroll up until then?

 

Thank you.

1 reply

J
JanbonN
March 9, 2024

Hello there, @Ruksznis. Thanks for joining us here in the Community.

 

As the Community is a public forum, we don't have access to your account to make any changes. To get the assistance you require, I recommend contacting our support team. They can make the modifications to your account in a secure environment and provide you with the appropriate solution.

 

Here's how to reach them:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

Please be mindful of their support hours:

 

  • QuickBooks Online Payroll Core - Monday to Friday, 6 AM to 6 PM PT.
  • QuickBooks Online Payroll Premium, Elite - any time, any day.
  • Closed holidays: 4th of July, Thanksgiving Day, Christmas Day, New Year's Day.

 

Additionally, here's an article to guide you wrap up this year’s payroll and preparing for the next: Year-end checklist for QuickBooks Online Payroll.

 

Reply to this thread if you need further assistance with your UC-1. We'll be here to help you.

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