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Bost12
October 30, 2020
Question

Unpaid leave for a salary employee

  • October 30, 2020
  • 1 reply
  • 0 views

How do I pay a partial pay period when the employee worked 40 hours took 20 hours of vacation and had 20 hours unpaid. I am using the desktop version  leave of absence did nothing. 

1 reply

J
JamesDuanT
October 30, 2020

Let's see what's happening here, Bost.

 

Based on the details you've provided, there are different possibilities why it won't accrue. It could be that:

  • The payroll items were set up incorrectly.
  • Sick/vacation setup for the employee is incorrect.
  • You mark the Do not accrue sick/vacation pay box.
  • Your employee has reached the maximum number of hours.

To fix the issue, I'd recommend following the steps in this article: Sick and vacation time incorrect or not accruing on paychecks.

 

You might also find these articles helpful regarding the sick and vacation for employees:

Make sure the QuickBooks release and the Payroll Tax Table versions are updated always to avoid unexpected issues.

 

Let us know how this goes so we can review it. Have a great day!

B
Bost12Author
October 30, 2020

It all seems right

my  PTO is under annual salary in lists

it says she has 20 hours of PTO left when I put in 40 hours the pay check says she has -20 
it is still has the total paid amount equaling her normal pay. 
I put in a three day leave of absence that did not change it either 

 

 

Candice C
Candice C
October 30, 2020

Good Morning, @Bost12. 

 

Thanks for reaching back out to the Community. I hope you're having a great day so far. 

 

Since the information that my colleague provided above didn't help resolve this partial pay period problem, I recommend contacting our Customer Support Team. They'll be able to use a screen share to walk you through some additional steps to fix this issue.

 

Here's how: 

 

  1. Go to the Help menu. 
  2. Pick the QuickBooks Desktop Help option. 
  3. Press the Contact Us hyperlink. 
  4. Type in your question and click Continue. 
  5. Scroll down and choose to Get a Callback. 

 

That's all there is to it! In addition, here's an article that can give you some more payroll information: Payroll 101. 

 

Reaching out to our Support Team will be the best and fastest way to get this fixed. Let me know if you have any trouble along the way. The Community is always here to have your back. Enjoy the rest of your day! 

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