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bhite
December 18, 2018
Question

Unscheduled Payroll

  • December 18, 2018
  • 2 replies
  • 0 views

I'm trying to pay a bonus (preferably by a separate check), and the procedure tells me to select "Unscheduled Payroll."  The problem is, I do not have that button.  I've watched the videos and looked at images, and they all have the button.  I'm using QB Premier Plus Non-Profit 2018 edition.  Any help would be appreciated.

2 replies

K
KhimG
December 18, 2018

Hi there, @bhite.


Thanks for coming to the Community for help. I'm here to make sure you're able to create a bonus check using the Unscheduled Payroll button in QuickBooks Desktop (QBDT).


Ideally, with an active payroll subscription, you can create a paycheck using that button. Let's perform some basic troubleshooting steps to find the missing option. 


You may start by updating QuickBooks to the latest release version. Doing so will help in retrieving missing data or function in QBDT.

Here’s how:
1.    Go to the Help menu at the top and select Update QuickBooks Desktop.
2.    On the Update QuickBooks window, go to the Update Now tab.
3.    Select Get Updates.
4.    Restart QuickBooks. When prompted, accept the option to install the new release.

 

 


You may take a look at this article for more information: Update QuickBooks Desktop to the latest release.


The next step you need to do is update your payroll tax table. To do that, click the Employees menu at the top and select Get Payroll Updates. 


Now that the update is complete, you’re ready to create a bonus check. In case the Unscheduled Payroll button is still missing, I’d recommend repairing QuickBooks to fix any program-related issues.


Before you begin, you’ll need to prepare the QB Desktop installation CD or download the installer from the website if the software was purchased through the phone or online. 

 

Follow the steps below to repair QuickBooks:
1.    Restart the computer.
2.    Back up your QuickBooks company file.
3.    Go to Start and then Control Panel.
4.    Select Programs and Features. 
5.    In the list of programs, select QuickBooks.
6.    Choose Uninstall/Change, then click Continue and Next.
7.    Click Repair and then Next. Wait for it to complete.
8.    Once done, hit Finish.

 

You may take a look at this helpful article for additional information: Repair QuickBooks Desktop.

 

The steps above should help you get the missing option back without a problem. 

 

If there’s something else you need to find, please don’t hesitate to let me know. I’m always available here for all of your QuickBooks questions. I’ll keep an eye out for your reply. 

M
mulawdaog
April 13, 2022

I am having this same issue.  I have updated my quickbooks and this has not solved the issue.  I am using QB Premier Professional Services Edition 2020.  Please help. 

C
Carneil_C
April 13, 2022

Thanks for joining this conversation, @mulawdaog. I'm very eager to share some workarounds and information to help you sort out this issue with Unscheduled payroll option in QuickBooks Desktop. 

 

First, you’ll want to check in your Preferences tab if it is set to Full or Manual payroll. Here’s how: 

 

  1. Go to Edit at the top menu bar, then Preferences.
  2. Scroll down and click Reminders. 
  3. Choose the Company Preferences tab.
  4. Select Payroll & Employees. 
  5. Tick Full payroll or Manual Payroll.
  6. Click Ok when done. 

 

You can check this article here for more details about unscheduled check: Create Paychecks.

Feel free to check out these handy resources for further guidance on fixing some payroll issues:

 

 

If you need clarification about managing your payroll in QBDT, or there's anything else I can do for you. I'll be standing by for your response. Have a great day and stay safe.

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