Updating 2021 W2 due to missing paychecks

How you correct your W-2 will depend on your payroll product, @destiny1. 

If you use QuickBooks Online Payroll as indicated, the following information will apply:

Who fixes your W-2 depends on if you chose to have us pay and file your federal and state payroll taxes for you, or if you opted to pay and file them yourself. If you aren’t sure, check your automatic tax payments and form filing status first.

Note: Things on the W-2 that cannot be fixed:

• Employee prefix (Mr., Mrs., etc.)
• Employee address
• Business address

If you have auto pay and file turned on (we pay and file for you)

Since we file your W-2s for you, you’ll need to contact us to request a correction. We’ll fix it, file a W-2c form with the SSA, and mail the W-2c to your employee. You’ll also receive a copy. The expert you talk to can let you know approximately when you and your employee should expect to receive the W-2c.

If you have auto pay and file turned off (you pay and file electronically or manually)

If you find the mistake before you file your W-2s:

You don’t need to create or file a W-2c form. You can just take these steps:

1. Fix the issue in your product.
2. File your W-2 forms as you normally would.

If you or your employee finds the mistake after you file your W-2s:

You need to create and file a W-2c form with the Social Security Administration manually. To do this, see the General Instructions for Forms W-2c and W-3c section in General Instructions for Forms W-2 and W-3.

You can fix the issue in your product, then use any payroll reports you need to fill out the W-2c form.

If you have a different QuickBooks Online payroll product, and you need to correct your W-2, you can check out specific instructions by checking out this article: Fix an incorrect W-2.

Drop any other questions you have below, the QuickBooks team is here to help you get this done!