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A
azglobaltech
January 2, 2020
Question

Using quickbooks online. I can't inactivate an employee, the options in the help are simply not showing.How do I deactivate an employee?

  • January 2, 2020
  • 1 reply
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Original commenter did not share additional details

1 reply

Tori B
Tori B
January 2, 2020

Hey there, @azglobltech.

 

Welcome to Community. I'm glad to offer some assistance with making your employee inactive.

 

To do this:

 

  1. Select Workers> Employees.
  2. Under Action, choose the drop-down beside Edit.
  3. Click Make Inactive.

 

If you decide to make the employee active again:

 

  1. Select the Gear icon below Add an employee.
  2. Click Include inactive.
  3. Choose Make active.

 

If you decide later on that you want to delete your employee, you can follow the steps listed in this article: https://quickbooks.intuit.com/learn-support/en-us/process-payroll/delete-or-terminate-an-employee/00/370524

 

Feel free to reach back out if you have any questions or concerns. Take care!

B
Bruce F
September 11, 2020

I'm new to online QB payroll and the following doesn't help me inactivate an employee.

 

Welcome to Community. I'm glad to offer some assistance with making your employee inactive.

 

To do this:

 

  1. Select Workers> Employees.
  2. Under Action, choose the drop-down beside Edit.  There is no Action or drop-down beside Edit.  There is no Edit.  And if click on an employee and go into "Edit employee details" there's nothing of the sort either.
  3. Click Make Inactive.
R
ReymondO
September 11, 2020

Hi there, @Bruce F.

 

I'll share with you the other steps on how you can make your employees inactive. 

 

QuickBooks Online (QBO) Payroll updates from time to time. This is the reason you're unable to see step number 2 that was provided above. No worries, I can show you the updated steps on how you can change the status of your employees. Here's how:

 

  1. Go to the Payroll menu and select Employees.
  2. Under the Status column, click the drop-down arrow and choose the status of the employee.

Once done, you can check the status of your inactive employees by clicking the drop-down list beside the Find an employee search bar.

 

In addition, you can run several payroll reports in QBO Payroll. This will show you some useful information about your business and employees. You can check out this article on how to access them: Reports available in QuickBooks Online Payroll.

 

If you need additional assistance in doing your task with QBO Payroll, don't hesitate to visit us back. We'll be happy to help. 

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