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russa
January 5, 2019
Question

Utah W2 efile

  • January 5, 2019
  • 2 replies
  • 0 views

I followed the instructions in article "1762050-utah-state-w-2-e-file-help", get to the end and the efile button is grayed out. Has anyone been successful efiling Utah W2 forms from within QB desktop? I am using Quickbooks Accountant Desktop 2018.

    2 replies

    A
    Anonymous
    January 7, 2019

    Intuit: In QuickBooks Desktop, we're unable to electronically file the state W2 forms for Utah.

     

    Really, then why did Intuit publish steps to do it?

    "Intuit site: "Utah state W-2 e-file help: You can file your W-2s directly from QuickBooks Desktop:"

    https://community.intuit.com/articles/1762050-utah-state-w-2-e-file-help

      5
      54mike
      January 10, 2019

      I think what Intuit failed to mention in their email about being able to e-file Utah State W-2s was that the feature is only available in their online version.  The desktop version doesn't seem to support it even though there is a grayed-out link suggesting that it should somehow.

      Here is a link showing what you can and cannot do regarding e-filing between the desktop and online versions.  I got all excited for nothing, apparently.

      https://community.intuit.com/articles/1458595-utah-payroll-tax-compliance

       

        5
        54mike
        January 10, 2019

        You can still create a text file and upload that if you have a TAP account, but we've been able to do that for years.

        AlcaeusF
        AlcaeusF
        January 7, 2019

        Hello russa,

         

        It'll be my pleasure to help you get to the bottom of this issue concerning the grayed out button.

         

        There are several reasons for the E-File button to be grayed out. We can isolate the problem by checking the status of your payroll subscription within QuickBooks Desktop or through the Camps website.

         

        To check the subscription within the software, follow these steps:

        1. Click the Employees tab.
        2. Select My Payroll Service.
        3. Click Manage Service Key.

        Following the steps above will lead to the QuickBooks Service Keys window. This pop-up window will show you the type of subscription you have and the status. You must select the E-file method for this form under the Filing Methods window to ensure you can click the option.

         

        To verify the Filing Method, kindly follow these steps:

        1. Click the Employees tab at the top menu bar.
        2. Click Payroll Center.
        3. Go to the File Forms tab.
        4. Below Other Activities, click Change Filing Method to open the QuickBooks Payroll Setup window.
        5. Click Filing methods.
        6. Select the form.
        7. Click Edit.
        8. Select E-file.
        9. Click Finish.

         

        Please note all the forms that we support E-File will have the option through the QuickBooks Payroll Setup window.

         

        E-File Forms button is grayed out.

         

        Please know that you can always come to the Community whenever you need further help. I'm eyeing on your response.
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