w-2 Electronic Filing error

I'm here to make sure that we'll be able to fix the error, Mike1020.

There's an ongoing issue about getting the "Missing deposit frequency" error when trying to electronically file the W-2 forms. Our engineers are working to fix this as soon as possible. In the meantime, I suggest reaching out to our support team so you'll be included in the list of the affected users. Here's how to reach them:

Select your product and fill out the form to connect with an expert. You must be logged in to use the new support links.

• Intuit Online Payroll - You must be logged in to Intuit Online Payroll to use the new Contact Us link. If the link doesn't work for you, fill out this form to chat with an expert.
• Intuit Full Service Payroll - You must be logged in to Intuit Full Service Payroll to use the new Contact Us link. If the link doesn't work for you, fill out this form to chat with an expert.

After that, you'll receive an update once the issue is fixed. Additionally, you may also want to view your payroll information to keep track of your payroll details and history. Here are the available reports that you can try: View And Print Payroll Reports. 

Feel free to let us know if you have further questions about your payroll forms. We're always right here to further assist you.