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LIZVILL99
January 21, 2025
Question

W2 2024 printing alignment problem

  • January 21, 2025
  • 1 reply
  • 0 views

My W2's were aligned on January 9th when I did previous W2's for client. Now trying to print 2 W2's and get one aligned and other does not align. Spent 2.5 hours trying to resolve this with Quickbooks case number help.

Rebooted, realigned, repaired and on and on with 2 different techs trying to get this resolved. Their solution? Use W2 forms from Intuit. My forms are from IRS and have worked with several other clients. The IRS forms I am using are the same ones I used when the forms did align previously. It appears to me that a line was deleted in coding the W2 spacing when the new QB update came out. Did anyone get real help with this issue?

1 reply

AlverMarkT
AlverMarkT
January 21, 2025

Thank you for providing detailed information about the alignment issue you're experiencing with W2 printing in QuickBooks Desktop (QBDT), @LIZVILL99. I appreciate the time you've spent trying to resolve this matter and understand the inconvenience of dealing with such an issue, especially after successfully printing correctly aligned W2 forms.

 

As you noted, a missing line may be causing spacing problems on the preprinted W-2 forms following the update. I understand you contacted our Live Support team for assistance, and I'd still encourage reaching out to them again. They are best equipped to help you investigate and resolve this issue further. Here’s how you can contact them:

 

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help/Contact Us.
  3. Enter the question or topic you need help with.


Since it seems the W-2s are for employee copies, consider printing on blank or perforated paper to ensure alignment and ease of use for the employees. However, it is important to adhere to IRS guidelines. I recommend consulting a tax professional to confirm which type of paper to use to guarantee compliance.

 

I appreciate your understanding and proactiveness in resolving the W-2 print alignment issue you've encountered, LIZVILL99. If there are any updates or questions you'd like to add, feel free to click on the Reply button. We're committed to offering ongoing support.

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