W2 box 1 and 16

Hi there, @CSBrewer. 

 I’m here to clarify why the amount in Box 16 of your W-2 doesn't match with  Box 1.

Box 1 may not be the same as Box 16 on form W2, depending on the employee’s pre-tax benefits or filing status.

To learn more about it, you can check out this article: Understand why the wage amounts are different on your employees' W-2

See this article for more details: Print your W-2 forms. 

In addition to this, you can also invite your employees to the workforce and let them view their W-2s online. You can check this article for the complete details: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s.

To give more insights about this, check out the following articles:

• How QuickBooks populates W-2
• Pay types and deductions

Just in case you want to print W-2, feel free to read this article for the detailed steps and information: Print W-2 and W-3 forms.

In case you have other concerns with your W-2s, you can always share them with me. I’ll be around to listen and help you out. Keep safe and more success in your business!