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melanie-amyseden
May 10, 2024
Question

We are missing our 941 forms from 2022. We were using the desktop version of QuickBooks and that computer no longer exists. Is there any other way to recover those forms?

  • May 10, 2024
  • 1 reply
  • 0 views
I have only used QuickBooks Online- and have very limited experience at that. I don't know if maybe the desktop version synced the files somewhere. I'm thinking that with the desktop version being only on that one computer and the employee didn't back anything up anywhere else, we are probably just out of luck. I'm open to any suggestions.

1 reply

F
FateCandylaneT
May 10, 2024

I'll help you with acquiring 941 forms from the previous years, melanie. Let me ensure you'll get the best support available in handling this kind of query and keep you back to business seamlessly.

 

Since the Community is a public forum, it's best to contact our Customer Care Team to have your detailed account information reviewed and further provide processes for recovering your 941 forms. They have the necessary tools to pull up your data and verify these forms so you can acquire copies from them. To help you reach them, you can follow the steps below through your QuickBooks Online account:

 

  1. In your QBO account, click the Help icon and select Contact Us.
  2. Enter your concern and click Let's Talk.
  3. Select Start a chat or Get a callback with a support expert.

 

Moreover, I've added our support hours so you can set an available time to reach them out.

 

Let me know if there's anything else you require further assistance with when managing forms in your account. I'll be around to help. Keep safe.

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