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April 24, 2024
Question

We are no longer required to file with a state due to the employee terminating. QBO keeps preparing zero dollar returns. How do I remove that state?

  • April 24, 2024
  • 1 reply
  • 0 views
The state shows us as inactive, but QBO has not got the memo.

1 reply

JenoP
April 24, 2024

Thanks for taking the time to post your inquiry about removing state taxes or returns in QBO, charna-exileinte. I understand how important to resolve this promptly and avoid any unnecessary or zero tax returns.

 

Since the employee is no longer working for your company, you need to update the employee status in QBO. This will ensure that the information is no longer included in your filings and prevent any unwanted zero returns.

 

To mark the employee as terminated or no longer part of your payroll, please follow these steps:

 

  1. Go to the Payroll menu and proceed to the Employees tab.
  2. Click the name of the employee. 
  3. Scroll down to the Employment details section and click Edit.
  4. Click the drop-down list for Status ▼ and select Terminated.
  5. Click Save.

 

Here's an article about this process for more details: Terminate Or Change Your Employee's Status On Payroll.

 

Just in case you're unable to make the changes in your account, I would recommend reaching out to our payroll support teams. They can access your account and remove the state information for you. 

 

Please go to this article to get their contact details: Contact Payroll Support.

 

In addition, I want to share these resources about managing employees in QBO in case you need more guidance and information:

 

 

These resources will help you manage your employee records and keep your payroll organized efficiently.

 

Please feel free to reach out to us again if you have any further questions about employee management and payroll processes in QBO, charna-exileinte. We're always available to provide personalized assistance and answer any questions you may have.