Skip to main content
June 4, 2020
Solved

We currently have a credit in our 941 liability account because of an over payment. Is there any way to skip a payment so that we are not over paying them?

  • June 4, 2020
  • 2 replies
  • 0 views
Original commenter did not share additional details
Best answer by JonpriL

Hello @77495.

 

You'll have to contact the IRS so you can confirm the amount of overpayment you've paid to them. You can read this article to learn more about how you can reach them: Internal Revenue Service Payroll Tax Compliance.

 

Once you've confirmed the overpayment, here's how you can resolve it in your payroll account:

  1. Go to Taxes.
  2. Select Payroll Tax.
  3. Click Pay Taxes.
  4. Select Resolve overpayment next to the negative amount.
  5. Choose either:
  • Apply to a future tax payment: If you wish to apply the overpayment to the next liability period.
  •  
  • Request a refund - If you wish to get a refund. From here, you'll have to contact the IRS to get the actual refund.

      6. Click Mark as Resolved.

 

In addition, here's an article you can read to learn more about resolving tax over[payment: Resolving a tax overpayment.

 

Lastly, I've got you these helpful articles you can read for ideas about how you can manage your account and payroll transactions: Help Articles for QuickBooks Online Payroll.

 

If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.

2 replies

77495Author
June 8, 2020

Thank you for the reply, we have not received any credit on the liability. Do I need to request a credit on the account in order to zero out the account?

77495Author
June 8, 2020

We have not received a refund on the account. Do I need to request a refund in order to get back on track?

JonpriLAnswer
June 8, 2020

Hello @77495.

 

You'll have to contact the IRS so you can confirm the amount of overpayment you've paid to them. You can read this article to learn more about how you can reach them: Internal Revenue Service Payroll Tax Compliance.

 

Once you've confirmed the overpayment, here's how you can resolve it in your payroll account:

  1. Go to Taxes.
  2. Select Payroll Tax.
  3. Click Pay Taxes.
  4. Select Resolve overpayment next to the negative amount.
  5. Choose either:
  • Apply to a future tax payment: If you wish to apply the overpayment to the next liability period.
  •  
  • Request a refund - If you wish to get a refund. From here, you'll have to contact the IRS to get the actual refund.

      6. Click Mark as Resolved.

 

In addition, here's an article you can read to learn more about resolving tax over[payment: Resolving a tax overpayment.

 

Lastly, I've got you these helpful articles you can read for ideas about how you can manage your account and payroll transactions: Help Articles for QuickBooks Online Payroll.

 

If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.

October 20, 2020

Step 5 is not available, it goes from Step 4 to Step 6, and does nothing but brings it the next quarter.