We have received the letter from OESC for taxes due plus the interest charge. The QuickBooks Payroll has taken the amount of $252.35 on 4/14/2021. What we need to do?

It looks like you're subscribed to our Full Service payroll, Joneshardwaregra. We'll have to take a better look at this.

I suggest reaching out to our payroll support to verify why you incur an interest charge. Here's how:

1. Click Help inside QuickBooks Online.
2. Enter "I need a human" in the Type something field.
3. Click Get help from a human.
4. Enter "Payroll interest charge" in the description field, then click Continue.
5. Select either Chat or Callback.

Feel free to take note of the support hours so you can get in touch with an agent immediately.

Don't hesitate to let us know if you have other payroll concerns. We'll be right here to help you. Take care!