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David_T3
Jul 19, 2023 6:32 PM UTC
Solved

Weekly Timesheets 7/19/23

This morning I could click on +New, and get the weekly timesheet option.  Today after lunch it's gone and only the single time entry is available.  Anyone know what happened to the weekly timesheets?

Candice C
Candice CAnswer
Jul 19, 2023 7:40 PM UTC

Greetings, @David_T3. 

 

Welcome to the Community! 

 

Let's try a few troubleshooting steps to help bring back the weekly timesheet option. 

 

Using a private browser or incognito window can help with eliminating any error messages or glitches that may be occurring in the system. Here's how depending on the browser session you're using: 

 

  • Google Chrome: Ctrl + Shift + N 
  • Internet Explorer/Firefox: Ctrl + Shift + P 
  • Safari: Command + Shift + N 

 

If this works, I recommend going back to your regular session and clearing your browser's history. If not, I suggest trying another supported browser. 

 

I'll be waiting for your response to see how these steps went for you! 

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3 replies

Candice C
Candice CAnswer
Jul 19, 2023 7:40 PM UTC

Greetings, @David_T3. 

 

Welcome to the Community! 

 

Let's try a few troubleshooting steps to help bring back the weekly timesheet option. 

 

Using a private browser or incognito window can help with eliminating any error messages or glitches that may be occurring in the system. Here's how depending on the browser session you're using: 

 

  • Google Chrome: Ctrl + Shift + N 
  • Internet Explorer/Firefox: Ctrl + Shift + P 
  • Safari: Command + Shift + N 

 

If this works, I recommend going back to your regular session and clearing your browser's history. If not, I suggest trying another supported browser. 

 

I'll be waiting for your response to see how these steps went for you! 

David_T3Author
Jul 20, 2023 1:20 PM UTC

Hi Candice,

 

Thanks so much, I followed your suggestions and it is working now!  I really appreciate your quick response and your help.

David

DHeraV
DHeraV
Jul 20, 2023 1:30 PM UTC

Hi, @David_T3.

You're most welcome! I appreciate your taking the time to let us know that the solution given by my colleague was able to help you. I also applaud you for following the suggestions given and using all of your resources to come up with the solution you have right now.

As always, the Community is brimming with professionals who are knowledgeable in every aspect of QuickBooks, so if you need anything, don't hesitate to contact us here. We're always happy to help you along your road to victory. Wishing you and your business continued success!

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