What are the support hours

Hi solojim,

You can reach out to our phone support agents from 6 AM to 6 PM PST, every Monday to Friday. 6 AM to 3 PM PST every Saturday.

Also, if you have some How do I concerns, you can visit our Self-Help page for some tips and guide to resolve your concerns. 

Feel free to leave a Reply if you have other concerns. I'll take it from there. Stay safe!