Question
What causes different QBO companies to display very differently?
I have several QBO companies and they are all in the same layout except one. On the one in question, when you go to Transactions>Banking, the QBO balance does not display, just the bank/credit card balance per bank shows. Another difference is when categorizing expenses from a bank feed. Typically you can just create an account by clicking "Add" in the expense field if you needed a new account and a screen displays where you can select the type of account and add an account number etc. Currently a series of prompts show up when you do that asking if its an asset etc until you can finally create a new account (I know you can just create a new account under the accounting tab, that's not the issue). Is there a way to get this company to display the same as my other QBO companies? Note that its the same subscription level as the other companies.