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Jan 20, 2023 11:41 PM UTC
Question

What is the address to lodge a complaint against the customer service received by QB Online Payroll?

Original commenter did not share additional details

1 reply

Adrian_A
Jan 21, 2023 12:32 AM UTC

Hi, peggysue.

 

It isn't the kind of experience we want you to come across. I want to ensure your experience with the support team is taken care of. With that, I'd suggest reaching out to our Tier 2 team.

 

Here's how:

 

  1. Click the ? Help icon.
  2. Enter Talk to a human.
  3. Select how you'll want to get in touch with the team.

 

I've also added this link as your reference in preparing for the year-end filing: Year-end guide for QuickBooks Online.

 

I'll be around if you need help with your taxes.