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October 27, 2022
Question

What should I do if my payroll was ran twice

  • October 27, 2022
  • 1 reply
  • 0 views
my payroll was ran twice for the same period how do I fix that

1 reply

MariaSoledadG
October 27, 2022

Let's fix your payroll that was run twice, moein.

 

In QuickBooks Online (QBO), you can cancel, delete or void one of your payroll paychecks or direct deposit payments after they're submitted depending on your processing time, and payroll service. To do so, follow the steps below: 

 

  1. Go to Payroll, then Employees.
  2. Select the Paycheck list.
  3. Select the paycheck(s) you'd like to delete or void, then select Delete or Void.
  4. Select Yes.

 

If you're unable to delete or void, you'll see a message explaining why. You can reach out to our payroll expert to help you void the paycheck. On the other hand, if the deadline to cancel the payments is over, your workers will receive the money in their bank accounts on the pay date. You can void the payments and collect the money back from your employee or contractor. If this isn't possible, you may qualify to request a direct deposit reversal.

 

Also, QuickBooks provides several payroll reports that you can use to view useful information and get a closer look at business and employees. Learn from this article for your guide: Run Payroll Reports In QuickBooks Online Payroll.

 

Please get back to us if there's anything else that you need help. We'll always be right here to assist.