If an incorrect pin is used three or multiple times, your account will be locked out for security reasons. If you happen to forget your pin, I recommend reaching out to our QuickBooks Online Support for further assistance. A live representative can look into your account securely and recover your cash card pin.
Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still choose to Talk to a human.
Search: Search the QuickBooks Online knowledge base directly, or select Contact Us.
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Support is open from M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT.
On the other hand, you can open this link to learn more about QuickBooks Cash account: