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February 12, 2022
Question

When i go to clients then payment history why is my direct deposit showing failed?

  • February 12, 2022
  • 1 reply
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1 reply

February 12, 2022

Hello, marshallb0007-ou. 

 

The possible reason why payments can fail is because of incorrect bank info or insufficient funds. In this case, I suggest reaching out to our Customer Support Team for them to check with your Direct Deposit transaction. 

 

You may call us at a time convenient to you, send a message via chat, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how: 

 

  1. Select Assistant from the top bar. 
  2. Click Talk to a human.
  3. Then select your preferred support method: Message an agent (Live chat), Call an agent, or Get a callback

 

Here are some helpful references that you can read to help manage your QuickBooks Payments account:
 

 

Let me know if you still have questions or clarifications about payments. I'll keep an eye on your response. Have a great day.