When using quickbook payroll, I no longer have the option to enter hours to be paid?

Thanks for reaching out to the Community, Jmckay.

I've replicated this in my sample QuickBooks Online (QBO) account to be sure, and when I run payroll, I was able to enter employee hours. I also checked if there's a reported concern about this but haven't found one.

To isolate the issue of why it's missing on your end, let's try opening your account in a private (incognito) window. Using a safe browser and accessing the program from there can usually fix the issue.

Check out these keyboard shortcuts:

• Command + Shift + N (Safari)
• Ctrl+ Shift + N (Google Chrome)
• Ctrl + Shift + P (Mozilla Firefox) 

After that, run payroll again. Check if you're now able to enter hours. If it works, go back to your default browser and clear cache. See Clear cache and cookies to fix issues when using QuickBooks Online for more information.

Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you are currently on may be having a temporary issue with QuickBooks, and using a new browser for the moment will allow you to get back to work.

Please let me know how it goes. I'll be looking forward to hearing back from you. Have a great day!