When will my businesses online payroll service erroneous account suspension be lifted due to NSF caused by banking holiday at Christmas?

Thanks for joining the Community space, @dricha7. 

I'm here to route you to the right support that can help you with the NSF hold, so you can process payroll and get back on track.

I'd like to check this for you and get it taken care of myself. However, as much as I would like to get this handled directly, bank-related concerns require pulling up your account information, which I am unable to do in this public forum.

That said, I'd suggest contacting our Customer Support Team since you didn't receive any email. A phone agent has the appropriate looks, like screen sharing, and helps you sort everything out.

Here's how:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.

Reach out to us during our operations hours. You will see the details here: Support hours and type.

I've also included a detailed resource about working with non-sufficient funds holds which may come in handy moving forward: Resolve a non-sufficient funds (NSF) hold.

Additionally, let me share these articles that will guide you in running payroll and prepare your task for year-end:

• Create and run your payroll
• QuickBooks Online year-end guide and checklist

Let me know if there's anything else you need or if you have other QuickBooks concerns. I'm always right here to help. Take care always.