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kelsey
August 17, 2021
Question

Where do you manage all vacation and sick policies now? No option in payroll settings after the latest updates.

  • August 17, 2021
  • 1 reply
  • 0 views

Since QBO changed their menus I can't find the option to view/manage vacation and sick policies.  Their help article says it's located here Gear icon at the top,  Payroll Settings,  Vacation/Sick/PTO, Vacation and Sick Leave Policies but these options aren't shown, chatting with support has not yielded any results either. 

 

Where can I see and manage the full list of my vacation and sick policies now outside of going into an employee record?  There used to be a tab on the payroll settings screen where you could see all the policies, who was assigned to each, how they were setup, and add/delete policies.

1 reply

G
GlinetteC
August 17, 2021

Good day, kelsey.

 

Thanks for reaching out to the Community. I'm here to help share some information about vacation and sick policies in QuickBooks Online.

 

You can set up your vacation or sick pay depending on the type of subscription. For QuickBooks Online Enhanced Payroll, you can follow the steps below:

 

  1. Go to the Payroll, then select Employees.
  2. Select employee’s name.
  3. In the Pay section, select Edit ✎.
  4. Under How much do you pay [employee]? Select Edit ✎ or + Add additional pay types (like overtime and sick pay).
  5. Next to Paid time off, Unpaid time off, Sick Pay, Vacation Pay, or Holiday Pay, select the ▼ dropdown menu and choose the policy you would like to add.
  6. If applicable, enter the current balance.
  7. Select Save, then Done.

 

For additional information on managing your employees' sick and vacation policies, check this article: Set up and track time off in payroll.

 

If you're still unable to view them, I'd recommend performing the browser troubleshooting method to fix this. Let's begin with using an incognito browser when logging in to your QuickBooks Online company to avoid saving the data. 

 

Here are the shortcut keys to access a private browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P

Right after, check the Payroll Settings if the option is now available. If it is, go back to your regular browser and clear the cache. Otherwise, switch to another supported browser as an alternative. 

 

Also, I've added an article that contains several payroll reports you can use to view useful information about your business and employees: Run payroll reports.

 

Drop me a comment below if you have any other questions about managing your employees. I'll be happy to help you some more.

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