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March 1, 2024
Question

Where is our payroll data going when I get a notice that it was sent successfully?

  • March 1, 2024
  • 3 replies
  • 0 views

We have a third-party processor and use QB desktop for the bookkeeping part. We do not use QB Online.

 

So what data are you taking and where is it going and please stop. I'm asking nicely.

 

Collecting and/or using our payroll data for ANYTHING is not OK.

 

Not a single thing about our employees is any of your business. Using your product does not change that.

 

Thanks,

 

-Mark

3 replies

March 1, 2024

I appreciate you for reaching out to us, Mark. No worries, I can provide you with some insights into what the message alert is about.

 

In general, when you receive the message your payroll data has been successfully sent in QuickBooks Desktop, it indicates that your payroll information has been transmitted to Intuit's servers. This process is crucial for various payroll functions, including direct deposit and paper check processing.

 

Here are some key points related to sending payroll data in QuickBooks Desktop:

 

  • Sending Payroll Data: Sending payroll data is essential for Intuit to process direct deposits and paper checks accurately. It allows Intuit to manage the number of paychecks and ensure the correct distribution of funds.

 

  • Verification Reports: After sending payroll data, you can view and print a payroll confirmation report in QuickBooks Desktop. This report includes details such as employee names, direct deposit amounts per employee, and the total amount to be withdrawn from your payroll account.

 

  • Direct Deposit Processing: For businesses using direct deposit in QuickBooks Desktop Payroll, sending direct deposit paychecks is a critical step to ensure timely payment to employees. This process involves reviewing paychecks, taxes (for Assisted Payroll), direct deposit amounts, and the funds to be withdrawn from your account before finalizing the transmission.

 

  • Resolving Errors: In case you encounter errors like PS038 when running payroll in QuickBooks Desktop, steps such as updating QuickBooks, sending payroll data or usage data, identifying stuck paychecks, verifying and rebuilding data, and toggling stuck paychecks can help resolve the issue.

 

Sending payroll data in QuickBooks Desktop is a routine procedure that ensures accurate record-keeping and efficient management of essential payroll records.

 

Additionally, you may find it helpful to check out this article for additional insights to get a closer look at your business finances: Run payroll report.

 

Please ask me any follow-up questions or clarifications about payroll concerns in your QuickBooks Desktop. I'll be here checking your post 24/7. Have a great day!

March 1, 2024

Like I wrote, we don't use any version of QB to process our payroll. We pay for the subscription because it's easier to input that way.

 

We do not require your assistance outside of that. We write our own paper checks and our processor deals with direct deposits and filings. I have access to all the data and reports that I need.

 

Most importantly, you dodged the questions. Seeing as you will not need to EVER access any of the data you're collecting (against our specific wishes), I want to know what data you're collecting and what it's being used for, and how do we get you to stop.

 

I'm guessing you would rather not I inform our employees that their personal data is being taken by an outside vendor without their permission and that you are refusing to stop or even tell us what they're doing with it.

 

Thank you,

 

-m

 

 

March 1, 2024

Thank you for taking the time to respond to this thread, Mark.

 

Let me provide you with some information about the data that is being sent to QuickBooks.

 

I understand that you are managing your payroll. Please know we take privacy very seriously. I would like to explain what information is being collected and the reason why the system is recording it. Sending usage data in QuickBooks Desktop is essential for various reasons, even if you are not using direct deposit and doing your payroll.

 

 Here is why you may need to send payroll data in QuickBooks Desktop:

 

  • Employee Tracking: Sending data allows QuickBooks to track the number of employees on your payroll and their payment method. This is necessary as there are monthly usage and per-employee fees for QuickBooks Payroll Services.

 

  • Billing Updates: Sharing data enables QuickBooks to update your monthly billing based on the actual number of employees paid through payroll.

 

Aside from that, the system will also attempt to make a connection with our server to download tax table updates every time you send data to us. This is to make sure that your tax table is up to date and crucial for accurate payroll processing, and sending data helps in this regard.

 

You may find this article helpful to learn more about the QuickBooks software's license agreement: 2024 End User License Agreement for QuickBooks Software (US).

 

Check out these guides to get more insights and complete measures on this topic:

Please let me know if there is anything else I can assist you with. Take care and have a wonderful day!

July 1, 2024

Mark, 

We just switched to Enterprise and I completely agree with you. Why is it necessary for our payroll data to be transmitted to QB. We do everything in house - we don;'t need direct deposit etc. 

March 28, 2025

Enterprise customers are not paying monthly.  There is no need to collect customers data to verify employee numbers.  I do not have direct deposit and I cut all my paper checks in house.  There is no need to send any data to Intuit.  Intuit is collecting data without informing the customers and without their permission and not revealing exactly what information they are taking is theft of personal data.  They are compromising our business and our employees.  They are flat out stealing our information.