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Shelby W
January 10, 2022
Question

Where would an employee change his/her address?

  • January 10, 2022
  • 1 reply
  • 0 views
I checked the box in tsheets company settings to allow team members to manage their settings. An employee of mine moved and is trying to change his address. He tried logging into Workforce and tsheets and gets a message that he needs to "reach out to your employer if you need to update your info." I can't seem to find a place as the administrator to change it for him either.

1 reply

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Ethel_A12
January 10, 2022

I'll be happy to share the steps to update the Employee's address, @Shelby W.

 

Since you don't have the option to update the information in Tsheets as an admin, you can change it in QuickBooks Online.

 

Here's how:

  1. From the left menu, choose Payroll.
  2. Select Employees.
  3. Click the employee's name.
  4. Choose Edit ✎ on the section you want to update.
  5. Edit their info and select Done.

 

You can also change the employee's information while running Payroll by selecting the Employee's name, editing their information, and clicking Done.

 

You can check this article to learn more about updating the employee's information in QuickBooks Online: Edit or change employee info in Payroll.

 

Also, I'm adding this article to learn more about using sheets: Add and manage team members in QuickBooks Time.

 

Don't hesitate to click the Reply button below if I can be of additional assistance. I'm always happy to help.

S
Shelby WAuthor
January 10, 2022

So I was able to edit his W-4 within the Quickbooks payroll application with is new address.  However, how do I allow employees to change their own addresses though?

RenjolynC
RenjolynC
January 10, 2022

Thanks for your prompt reply, Shelby W.

 

Let me add some additional info.

 

You can invite your employees to QuickBooks Workforce. This will allow them to add or update their personal informantion, as well as access their pay stubs and W-2s.

 

Here are the steps:

 

  1. Go to Payroll > Employees.
  2. Select the employee's name and click the pencil icon next to Pay.
  3. In the Personal info section, add the employee's email address. This will automatically invite your employee to see their pay stubs and W-2s. They'll get an email with instructions to set up their Workforce account. 
  4. Click Done.

I'm adding these articles to help manage your employees and for reference on the steps above:

 

In case you need help with other payroll task or features in your account, please feel free to visit our general help topics page. You can find related help articles, Community discussions, video tutorials, and more on this page.

 

You're always welcome to post a reply on this thread if you have more questions or other concerns. Me and my colleagues are here to provide the solution. Have a good day ahead.

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