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December 16, 2023
Question

Why am I getting a red exclamation point and "Employee profile needs attention" when adding Bonus only check?

  • December 16, 2023
  • 1 reply
  • 0 views
The employee has been getting regular direct deposits weekly, but when trying to add a Bonus check, I'm getting an error message.

1 reply

December 16, 2023

Welcome to the Community, @accounting-capef.

 

When you issue a bonus for your employees, then a red exclamation appears after doing so. There might be something in your employee’s information that you haven't finished setting up.

 

Let me guide you on knowing what to specifically accomplish so that you can add your bonus to your QuickBooks Online (QBO) account. 

 

Here’s how:

 

  1. Sign in to your QBO account, then select Employees.
  2. On your Employee page, click the drop-down icon beside the Run payroll.
  3. Pick Bonus only, then choose what type of bonus amounts you’d apply.
  4. Then hit Continue.
  5. Under the Net bonus, information/s will appear on what you need to do to pay your employee's bonus.

 

You can check this article to know more about paying your employee a bonus: Pay an employee bonus.

 

In addition, I’ll leave you this article with complete guidelines on running payroll in your QBO account: Get started with QuickBooks Online Payroll.

 

Feel free to let me know if you have other questions about fixing your employee’s bonus in QBO by clicking the reply button and leaving a comment. I’ll be here to assist you. Have a good one!