Why am I getting the error message "something went wrong. Give us a minute and try again" when submitting payroll?

I recognize the urgency of resolving this issue, Lorry.

Upon checking on our end, there is an ongoing investigation into an error in QuickBooks Online Payroll (QBOP) that prevents the completion of pay history tax details during Payroll Onboarding. We acknowledge the challenges this issue has created in your business operations.

To address this matter, we highly recommend contacting our QuickBooks Online Payroll Support, where our dedicated specialists are ready to assist you in resolving these issues. This will allow our support team to gather information and include you in the investigation list, ensuring you receive updates as when a solution is available. Here’s how:

1. Access your QuickBooks Online (QBO) company.
2. Go to Help (?) and select Contact Us.
3. Enter your concern, then select Let's talk.
4. Select the preferred method of contact (phone or chat).

To ensure your concerns are prioritized, please check our support hours and contact us at a convenient time: Support hours and types.

Moreover, I don’t want to leave you empty-handed here. I’m adding these links to help you learn how to create and run a payroll summary report, how to print paychecks or pay stubs, and, manage your payroll schedules to see what you've paid out in QuickBooks Payroll:

• Create a payroll summary report in QuickBooks.
• Print or reprint paychecks and pay stubs.
• Set up and manage payroll schedules.

If there's anything else you need to accomplish to submit your payroll in QBO, please let me know by leaving a comment below. I'd be more than delighted to help you, @Lorry.