Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

I am having the same problem with the current vacation hours taken for the pay period is not showing on the pay stubb under current and YTD amount is correct - I try what you said above - but that box is not checked on my pay stub details.  Now where do I look?

Debbie

[email address removed]

Hello there, @LindaL21. I'm here to provide steps to help you show the vacation time used on your employee's check stubs.

Let's begin with ensuring that your QuickBooks Desktop (QBDT) program is updated to the latest release and you have the latest payroll tax table. This is to ensure that you have the updated system components and fixes. 

Once done, let's now check if the option Do not accrue sick/vacation pay is enabled. This might cause why the vacation hours taken don't show on your employee's check stubs. Let me guide you how:

1. Open your QBDT program and go to the Employees menu and select Employee Center.
2. Look and open the paycheck you want to show the vacation hours taken. 
3. Then, click the Paycheck Detail option, in the Paycheck - Checking page.
4. From the Review Paycheck window, ensure that the Do not accrue sick/vac option is unchecked. Then, select OK.
5. Next, click the Save icon from the Paycheck - Checking window, and let's preview the paycheck to see if the vacation time used will show.
6. To do so, click the Print drop-down and choose Pay Stub. Then, select the paychecks you need to check and click Preview.

You can also visit this article for additional details in resolving why vacation time doesn't show on your employee's paychecks: Sick and vacation time incorrect or not accruing on paychecks. 

If everything is verified correct and you still can't see the vacation time used, you may want to utilize the Verify Rebuild tool to scan and fix your company file for errors and possible data damage. 

In QBDT, it's easy to view your employee data and monitor your business finances. You can open any payroll reports that suit your needs. To give you a list of those reports and an overview of what data they show, please head to the Excel-based payroll reports page. 

Post again here if you need more help showing the vacation time used on the check stubs. I'd be happy to assist you further. Have a good one. 

This is still an issue 5 years later!  10/24/24, vacation used this time period is STILL not showing up on paystubs. Sick time works fine. 

I appreciate you for joining the thread, @Brysan0910.

Allow me to chime on this thread and lend a hand to fix your issue with why your deductions and vacation don't show on your employee's check stubs in QuickBooks Desktop.

Some information in the paystubs depends on the setup of your employees. To get around this issue, let's begin by ensuring that your QBDT is updated to the latest release and you have the latest payroll tax table to have the latest features and fixes.

From there, let's now check if the option Do not accrue sick/vacation pay is enabled. I'll guide you on how:

1. Go to the Employee Center to access your list of employees.
2. Double-click the employee, to open the Edit Employee window.
3. Tick the Payroll Info tab.
4. Click the Sick/Vacation button.
5. Review the information in the Hours available as of [date] fields in both the Sick and Vacation sections.
6. From the Sick and Vacation window, click OK.
7. In the Edit Employee window, click OK.

If needed, repeat steps 2 through 4 for other employees. You can also visit this article for additional details: Sick and vacation time incorrect or not accruing on paychecks.

If the issue persists, utilize the Verify Rebuild tool to resolve the most commonly known data issues. Otherwise, you can reach out to our QuickBooks Desktop Support so they can pull up your account in a secure environment and investigate your concern further.

For future reference, various reports can help you manage your employees. To view a list of reports, here's an article you'll want to check: Excel-based payroll reports.

If there is anything else I can do to assist you with QuickBooks, particularly payroll-related activities, you can reach out to the Community at any time. I'll be standing by for your response. Have a great day, and stay safe.

Hello there, @BMello, @sekmekji, and @Lilalykat. I want to ensure your paid time off hours will be taken care of. 

I can see that you all did everything you could to fix this. I appreciate you getting back here and providing the details of the steps you've performed. To investigate the root cause of the issue, I highly recommend reaching out to our Payroll support team. I know that you've already contacted them. However, they are the only ones who use specific tools to pull up your account to check the setup via screen sharing. They can also create an investigation about this if necessary. Here's how:

1. Go to the Help menu and select QuickBooks Desktop Helps.
2. Next, select Contact Us.
3. From there, enter a brief description of your issue, then click Continue.
4. Log in to your Intuit account and select Continue and then Continue with my account.
5. You'll get a code via mail. Enter it and select Continue.
6. Then, select either chat with us or Have us call you.

You can also easily email pay stubs to your employees through QuickBooks Desktop. For detailed steps, refer to this article: Email pay stubs from QuickBooks Desktop. 

Please don't hesitate to leave a reply below if you have any other concerns managing employee paystubs in QuickBooks. Have a great week and stay safe.