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June 22, 2024
Question

Why are my QuickBooks Service Fees starting to withdraw from my Payroll account?

  • June 22, 2024
  • 1 reply
  • 0 views
I recently started to notice that the Quickbooks Fees are now pulling from my payroll account. That account has always been for payroll purposes only. Why would Quickbooks be withdrawing service fees from that account?

1 reply

June 22, 2024

I want to direct you to the best support specialist who can investigate the charges withdrawn from your payroll account and help you manage it, @rnaranjo.

 

While I would love to assist you with your concern about billing issues, the process requires some personal information, and we prioritize keeping your information secure. Thus, I'd recommend contacting our QuickBooks Support team for assistance, as the Community is a public forum. They have the necessary tools to securely access your account and provide insight into the sudden service fee charges on your payroll account.

 

Here's how you can reach them:

 

  1. Go to the Help menu, then select the Search tab.
  2. Click Contact Us.
  3. Choose a topic, then enter a brief description of your concern and hit Continue.
  4. Pick either Chat with us or Have us call you and start connecting with them.
     

 

If you need support updating or changing your payment method in QBO, you can find detailed steps in this article: Manage billing, payment, and subscription info in QuickBooks Online.

 

I'll be here to help you with any other concerns or questions you may have about QuickBooks. Assistance is just a post away, @rnaranjo.